Frequently Asked Questions
What is the Barketplace?
We are a local, non chain, non franchise company located in Covington KY. Owned and operated by two Northern Kentuckians. Our passion is pet nutrition and empowering pet parents with the Knowledge they need to maintain the health and well being of their pets. We carry and deliver only the finest pet food, treats and supplements.
What type of products do you carry?
Unlike the chains, franchises and big box stores we carry only a select few dog and cat foods.Most are made and sourced here in Kentucky or by family run pet food makers. We also carry whole food supplements, non GMO and organic treats, CBD products, essential oils and more.
Where do you deliver?
We deliver to Greater Cincinnati, Northern Kentucky and Southeast Indiana to your home, place of business or desired location. Don't see your postal code on our site? Call us at 859-479-2050 we can add your zip code.
How much does it cost for delivery?
Delivery is free and only available on orders $49.00 and over.
When do you deliver?
We deliver every Tuesday and Friday. Unfortunately we cannot give a particular time on your delivery but know they are made from 9:00am until 9:00pm both days.
How do I order? Can I schedule recurring deliveries?
To order, just browse our shop and start adding products to your cart. When you've finished shopping, we have a simple check out process and you can pick from our available delivery days when you want to receive your delivery.
You can make one-time purchases, or set a schedule for individual products. You can even set yourself up to receive a bag of dog food automatically every 4 weeks (or 5 weeks, or every 6 weeks...).
Do I need to be home when you deliver?
We would love to see you and your pets but its not necessary for you to hang around and wait for us. We will be happy to leave your order at the front door, backdoor or with a neighbor depending on your instructions.
I have a question but don't see it here. What do I do?
Give us a call, email us at email@example.com, or use our contact form. We will be happy to answer any question you have!